Thursday, November 20, 2014

What are you looking for in a Hotel?

What motivates you when choosing a property to stay at? Is it mainly the price, the loyalty program attached, the amenities?
It is exceptionally rare these days to book a Hotel and not look on Social Network to look into the property. Your looking for the best bang for your buck.


What does that mean for you? Is it the location?  Do you want to explore the city your traveling to? Does this Hotel bring you in to the centre of the city? Is parking included? Does the property have a Concierge that is going to assist you in planning your visit? 

Here is what seems to be the biggest things searched for when choosing a property:


  1. LOCATION LOCATION LOCATION- this is extremely important for folks. What is it that your traveling to? Concert? Are you close to the venue? 
  2. Parking- seems to me that folks need to ensure they have parking included. Larger city properties charge outrageous prices for the luxury of parking on site.
  3. Rating of the Hotel- does the property have a CAA/AAA rating?  Those diamonds are extremely important for the property and they take great pride in that.
  4. Complimentary breakfast- this seems to be a growing trend. A breakfast in the morning for most is extremely alluring and an added bonus. I have often found myself looking at this when searching for a room.
  5. Family friendly / Pet friendly- what else can I say? Families are doing more and more travelling together and ensuring that they are well taken care of is of great importance. Is there room for Rover? Some higher priced properties actually include animals in their Marketing to ensure more guest retention.






One missing from the list and which should be of great importance is SERVICE STANDARDS. I know that most of you won't even look at this until you have arrived. Are you even thinking about that when you are searching?  Does word of mouth make a difference?
For business travellers, I am sure that this is of high importance on the list. When your living out of a suitcase 100+ nights of the year it means that these folks are becoming part of your extended family. They are relations that you value, people who will go above and beyond for you.


Do you have something that you favour over all of these?  Drop me a line, I would love to hear them

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