Tuesday, April 2, 2013

Is there such things as MENTORS now a days?

 Yesterday we touched upon leaders and appreciation. Following along in that direction, I'm curious if there is such a thing as mentor-ship now a days? Are leaders taking colleagues under their wing and focusing on bettering them? Do you see potential in someone? Are you nurturing their spirit and drive?







I'm often curious about this in today's hospitality industry. We can certainly get caught up in the hype of excelling in hospitality and all that goes along with it but did it comes from schooling or are you lucky enough to have a  mentor?

Sometimes, a mentor can come from nowhere and offer you much more than you could have ever dreamed. Life lessons are incredible, if you can identify them as such. Sometimes your merely learning what you need to for the task at hand and then throwing away the rest.






My mentor offered me challenges, support, encouragement and tons of other things I couldn't begin to rhyme off. She quietly went about her business of running two locations but to me, Megan offered me so much more. She listened. Often times, our leaders are way to busy running the show and not consistent with worrying about their colleagues. This statement may make you scratch your head in disbelief, you can't possibly be serious but OH I CAN.
Multiple layoffs and folks taking on so much more daily tasks because the budgets don't offer wiggle room like they once did. I can certainly remember a time, not so very long ago when there was plenty of colleagues  running around assisting each and every guest. Nowadays, its my responsibility to check in over 700 guests all alone. I'm also expected to check rooms that have been released, maintenance and any other request asked of me from my guests.







Sure, I could be exaggerating just a little but not really. What use to be someone else's job has now been stuffed into my own. Not only a front desk Supervisor, now I have Housekeeping, Maintenance and other titles added to it to assist with cost.  With this though, mentoring is uber important to me as well. I was blessed to have a very special few who took me under their wings and taught me so much.
 They realized I had special qualities that not only needed to be nourished but exposed. These folks, without being told, stepped up to the plate with their own being filled with so much MORE than ever before and realized that taking care of your colleagues will provide so much more to your business.
With this extra spent, you will not only grow as a colleague but as a human. Not to mention that your business skills will increase and that little spark will grow and hopefully be passed on to the next person.

So, do you mentor your colleagues and if not, WHAT ARE YOU WAITING FOR?



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